50 Whiterock Rd, Killinchy, Newtownards, BT23 6PT

Specifications Technologist

Reporting to Technical manager you will support the technical function onsite. You will deal directly with both existing and new customers to ensure specifications are completed to the highest standards and that key information such as complaints data and KPI’s are communicated in a timely manner.

Key Accountabilities

 

  • Customer online specification systems,
  • Branded formats,
  • Internal mini specifications
  • Completion of internal QAS documents.
  • Issuing of specifications to the factory ensuring correct versions are available and any
    amends are made as required.
  • Working closely with the NPD team reviewing amending and approving new artworks to
    ensure this meets customer standards and internal specifications.
  • Working closely with the NPD and Technical teams to ensure that the nutritional
    analysis, shelf life studies and organoleptic trials are completed prior to product
    launches.
  • Aiding in the completion of customer complaints investigations;
  • Logging of complaints and rejections
  • Trend analysis of complaint data.
  • Trending and completion of customer KPI data
  • Aiding in the maintenance of supplier approval databases.
  • Aiding in the maintenance of supplier approval databases.

Audit, Compliance, Quality and Health & Safety

  • Ensure effective audit systems are in place to secure and retain certifications and on-going customer requirements.
  • Ensure the organisation discharges its legal and compliance obligations and that the
    company continues to evolve in line with changing requirements, legislative compliance
    and best practice.
  • Ensure compliance to GDPR at all times and that appropriate training and procedures
    are in place to minimize risk, maximise data security and to handle any actual or
    potential breach.

Generic

  • Working closely with colleagues from various teams to ensure products meet with
    retailers, food service & food manufacturer’s requirements
  • Make timely, effective decisions, at a level appropriate to the role, using all of the
    information available, seeking advice as necessary, and using initiative to diagnose and
    overcome issues
  • Bring ideas and suggestions about workplace improvements
  • Support and co-operate with any related changes identified and implement these changes within the Department or as appropriate
  • Identifying own job-related training and development needs, raising these needs through
    the appropriate channels by speaking to their Line Manager or through Performance
    Appraisals or Personal Development Plans.

 

Note

As and when considered necessary or appropriate the post-holder must be prepared to
transfer to or undertake other duties in order to meet fluctuations or priorities in work
demands at their immediate Manager’s discretion within reason and competence.
This job description may be subject to change in accordance with changing customer
requirements or business needs. The post-holder is expected to co-operate with such
changes to support the continued success of the business.

Criteria

  • Degree or relevant qualification experience
  • GSCE or equivalent in English and Maths
  • Results driven
  • Excellent computer skills (Excel, Microsoft Word, Power point)
  • Able to work to tight deadlines
  • Critical thinking and negotiation skills
  • Strong communication skills, both written and verbal
  • Flexibility and Adaptability in approach and sourcing
  • Relationship building
  • Good team player
  • Proactive and motivated approach
  • Innovative thinking ability to make changes for improvement

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